Senior Business Analyst | Bajaj Finance | Pune

Bajaj Finance is hiring a Senior Business Analyst (TICC – Knowledge Hub) in Pune. Explore eligibility, job responsibilities, qualifications, important dates, and apply through the official careers portal before 27 June 2027.

Bajaj Finance Ltd.

Bajaj Finance has announced a new opportunity for the position of Senior Business Analyst – IT, TICC (Technology Innovation and Collaboration Centre), Knowledge Hub at its Pune Corporate Office. This opportunity is ideal for professionals with 3–6 years of experience in technology content strategy, digital knowledge management, research, and innovation-driven business analysis. Candidates with strong expertise in AI, GenAI, emerging technologies, portal management, and stakeholder collaboration are encouraged to apply.

The vacancy has been published on the official Bajaj Finance careers portal with Reference Number: JR00222709. Applications are currently being accepted, and interested candidates should submit their applications before the closing date to avoid last-minute technical issues.


Overview

Particular Details
Company Bajaj Finance Ltd.
Job Title Senior Business Analyst – IT, TICC, Knowledge Hub
Reference Number JR00222709
Department IT
Job Level GB05
Job Location Pune, Maharashtra, India
Experience Required 3–6 Years
Qualification Postgraduate
Employment Type Full-Time
Posted On 27 June 2026
Last Date to Apply 27 June 2027
Application Status Applications Open
Official Application https://bflcareers.peoplestrong.com/job/detail/JR00222709

Summary

The Senior Business Analyst role is part of Bajaj Finance’s Technology Innovation and Collaboration Centre (TICC), a strategic innovation hub dedicated to exploring emerging technologies and enabling enterprise-wide knowledge sharing. The selected professional will manage the organization’s Knowledge Hub portal while driving technology research, content strategy, digital engagement, and collaboration across multiple business and technology teams.

The position combines business analysis with technology research, content leadership, portal ownership, stakeholder management, and digital transformation initiatives. Professionals who enjoy translating complex technical concepts into business-friendly insights and driving innovation communication will find this role highly rewarding.


About Bajaj Finance

Bajaj Finance Ltd. is one of India’s leading non-banking financial companies (NBFCs), offering a wide range of financial products and digital services to retail, SME, and commercial customers. The company continues to invest heavily in digital transformation, artificial intelligence, automation, cybersecurity, and innovation through dedicated initiatives like the Technology Innovation and Collaboration Centre (TICC).

The TICC functions as an innovation lab, collaboration platform, and knowledge centre where emerging technologies are explored, evaluated, and communicated across the organization to support future-ready business capabilities.


About the Senior Business Analyst Role

The Senior Business Analyst will lead content strategy, technology research, and Knowledge Hub management while working closely with IT, infrastructure, cybersecurity, vendors, business teams, and leadership stakeholders.

The role requires a combination of analytical thinking, technical understanding, project coordination, digital content expertise, and innovation mindset. The successful candidate will contribute towards improving organizational awareness of AI, GenAI, Quantum Computing, cybersecurity, and other emerging technologies through research-driven thought leadership and portal management.


Job Responsibilities

Content Strategy & Knowledge Management

  • Lead content planning and publishing for the Knowledge Hub portal and TICC website.
  • Create articles, research papers, newsletters, blogs, long-form technology content, and digital publications.
  • Build scalable internal knowledge-sharing initiatives.
  • Maintain content taxonomy, tagging, metadata, and SEO optimization.
  • Ensure consistent content quality across all digital platforms.

Thought Leadership & Technology Research

  • Develop executive-level technology reports and thought leadership articles.
  • Research Artificial Intelligence (AI), Generative AI (GenAI), cybersecurity, quantum computing, and other emerging technologies.
  • Translate complex technical concepts into business-oriented insights.
  • Support technology events and internal communications.

    Knowledge Hub Portal Management

    The selected candidate will play a key role in ensuring the smooth functioning and continuous improvement of the TICC Knowledge Hub portal by:

    • Managing end-to-end operations of the Knowledge Hub portal.
    • Improving portal usability, navigation, and user experience (UI/UX).
    • Enhancing content discoverability through structured taxonomy and categorization.
    • Coordinating with IT, Infrastructure, Network Security, and vendor teams for portal deployments and upgrades.
    • Supporting DevOps activities, including environment setup, migration coordination, CI/CD pipeline support, and release management.
    • Ensuring portal security, compliance, vulnerability management, and stability.
    • Conducting User Acceptance Testing (UAT), sanity testing, and post-deployment monitoring.

    Performance & User Engagement

    The Senior Business Analyst will also be responsible for increasing employee engagement with the Knowledge Hub by:

    • Monitoring Monthly Active Users (MAU) and other portal analytics.
    • Tracking content performance and user engagement metrics.
    • Executing technology campaigns, newsletters, leadership communications, and innovation initiatives.
    • Collaborating with design teams to improve user journeys.
    • Identifying opportunities to increase portal adoption across the organization.
    • Using analytics to improve content effectiveness and user experience.

    Stakeholder & Vendor Management

    Key responsibilities include:

    • Working closely with TICC leadership, IT teams, Infrastructure, Network Security, business functions, and design teams.
    • Coordinating with external technology partners and portal vendors.
    • Acting as the bridge between business users and development teams.
    • Managing project timelines, deliverables, and quality standards.
    • Ensuring smooth communication across multiple stakeholders.

    Innovation & Continuous Improvement

    The role also focuses on driving innovation by:

    • Supporting technology events and innovation campaigns.
    • Improving portal workflows and operational efficiency.
    • Identifying new opportunities for automation and process improvements.
    • Supporting enterprise-wide knowledge-sharing initiatives.
    • Contributing to digital transformation programs.

    Education Requirement

    Applicants should possess:

    • Postgraduate qualification (mandatory).
    • Strong understanding of technology concepts and technical documentation.
    • Ability to communicate complex technical subjects in simple business language.

    Candidates with educational backgrounds in Technology, Management, Computer Science, Information Systems, Digital Business, or related disciplines may find this role particularly suitable.


    Experience Requirement

    Candidates should have:

    • 3–6 years of relevant professional experience.
    • Experience in digital content strategy and management.
    • Experience managing enterprise knowledge portals.
    • Technology research experience.
    • BFSI industry exposure is desirable.
    • Experience writing CXO-level reports and technology publications.
    • Experience with User Stories, UAT, Release Management, and portal enhancements.

    Skill Requirement

    Bajaj Finance is looking for professionals with expertise in:

    Core Skills

    • Business Analysis
    • Knowledge Hub Management
    • Content Strategy
    • Digital Publishing
    • Technical Writing
    • Technology Research
    • Market Research
    • AI & Generative AI
    • Emerging Technologies
    • UX Content
    • SEO Metadata
    • Content Taxonomy
    • Newsletter Creation
    • Thought Leadership
    • Performance Analytics

    Functional Skills

    • Portal Ownership
    • User Stories
    • UAT Validation
    • Release Management
    • Vendor Coordination
    • Stakeholder Management
    • Cross-functional Collaboration
    • DevOps Coordination
    • CI/CD Awareness
    • Performance Monitoring

    Soft Skills

    • Executive Communication
    • Storytelling
    • Leadership
    • Collaboration
    • Critical Thinking
    • Problem Solving
    • Innovation Mindset
    • Adaptability
    • Attention to Detail
    • Ownership & Accountability

    Important Dates

    Event Date
    Job Posted on Employer Career Page 27 June 2026
    Last Date to Apply 27 June 2027

    Application Status: Applications are currently open.

    Since the employer has specified a closing date, candidates are advised to apply well before 27 June 2027 to avoid last-minute technical issues or application delays.


    Reference Number

    JR00222709


    Salary Insight

    Bajaj Finance has not disclosed the salary for this position on its official careers portal.

    However, based on similar Senior Business Analyst and Knowledge Management roles in the BFSI and technology sector, the compensation is expected to be competitive and may include:

    • Fixed annual salary
    • Performance-based incentives
    • Medical insurance
    • Retirement benefits
    • Learning and development opportunities
    • Employee wellness programs
    • Career progression within Bajaj Finance

    Actual compensation will depend on the candidate’s experience, qualifications, interview performance, and internal compensation policies.


    Who Should Apply?

    This opportunity is suitable for professionals who:

    • Have experience in Business Analysis or Knowledge Management.
    • Enjoy researching emerging technologies.
    • Have strong writing and communication skills.
    • Understand AI, GenAI, cybersecurity, or digital transformation.
    • Have experience managing enterprise portals.
    • Want to work on innovation-driven projects.
    • Prefer cross-functional roles involving IT, business, and leadership teams.
    • Are looking for long-term career growth in a leading financial services organization.

    Preparation Guide

    Candidates preparing for this role should focus on:

    • Enterprise Business Analysis concepts.
    • AI and Generative AI trends.
    • Emerging technologies such as Quantum Computing and Cybersecurity.
    • Knowledge Management systems.
    • User Stories and Agile methodology.
    • User Acceptance Testing (UAT).
    • Release Management processes.
    • SEO fundamentals and digital content strategy.
    • Stakeholder communication.
    • Presentation and executive storytelling skills.

    Research Bajaj Finance’s digital transformation initiatives, innovation ecosystem, and financial technology landscape before appearing for interviews. Be prepared to discuss examples of content strategy, portal management, and cross-functional project execution from your previous experience.

    Frequently Asked Questions (FAQs)

    1. What is the job title for this Bajaj Finance recruitment?

    The position is Senior Business Analyst – IT, TICC, Knowledge Hub at Bajaj Finance Ltd.


    2. What is the reference number for this job?

    The official reference number is JR00222709.


    3. Where is the job located?

    The position is based at Pune Corporate Office – Mantri, Pune, Maharashtra, India.


    4. What qualifications are required?

    Candidates should possess a Postgraduate qualification along with relevant experience in technology content strategy, digital knowledge management, research, or portal management.


    5. How much experience is required?

    Applicants should have 3–6 years of relevant professional experience.


    6. What are the primary responsibilities?

    Key responsibilities include:

    • Managing the TICC Knowledge Hub portal
    • Developing technology content and thought leadership
    • Researching AI, GenAI, cybersecurity, and emerging technologies
    • Managing portal enhancements and user engagement
    • Coordinating with internal stakeholders and external vendors
    • Supporting innovation initiatives and technology communications

    7. What is the last date to apply?

    The employer has specified 27 June 2027 as the closing date for applications.

    Applicants are advised to apply as early as possible to avoid last-minute issues.


    8. Has Bajaj Finance disclosed the salary?

    No. The official careers page has not mentioned the salary for this position.


    9. How can I apply?

    Applications must be submitted through the official Bajaj Finance careers portal using the application link provided below.

    Application URL:

    https://bflcareers.peoplestrong.com/job/detail/JR00222709


    Key Takeaway

    The Senior Business Analyst – IT, TICC, Knowledge Hub position at Bajaj Finance offers an excellent opportunity for experienced professionals interested in business analysis, technology research, AI, digital content strategy, and enterprise knowledge management.

    With responsibilities spanning innovation communication, Knowledge Hub ownership, stakeholder collaboration, and technology thought leadership, this role is ideal for candidates who enjoy working at the intersection of business, technology, and digital transformation.

    Interested candidates should review the eligibility criteria carefully and submit their applications through the official careers portal before the closing date.


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